Sioux City Explorers Home

712.277.WINS (9467)

A to Z Guide

 
ALCOHOL POLICY
The Sioux City Explorers Baseball Club LLC and Center Plate (official concession company of Mercy Field at Lewis & Clark Park) strictly enforces the following alcohol serving policy: Everyone must be 21 years of age and present positive state-issued photo ID to purchase and consume alcoholic beverages. Service will cease at the end of the 8th Inning. The Sioux City Explorers Baseball Club LLC and Center Plate reserves the right to suspend service at any time at the sole discretion of the management and also reserves the right to suspend service to any one individual at any time for any reason.

 

ANIMALS
Certified seeing-eye dogs and/or assistance dogs are allowed into Mercy Field at Lewis & Clark Park. No other animals are allowed within the ballpark, unless otherwise permitted by management.

 

AUTOGRAPHS
A half an hour before each home game near the X's bullpen along the left field foul line. Post-game autographs will also take place with the entire team after select games. 

 

BAGS
Backpacks, diaper bags and other bags are permitted at Mercy Field at Lewis & Clark Park, provided they can fit under your seat. Please note that these policies are designed for the safety of all our fans.

 

BANNERS AND SIGNS
Banners containing advertising are strictly prohibited within the ballpark without prior consent from Explorers management. Fans may display a sign only if it is in good taste and does not pose an inconvenience to other fans. Nothing may be hung over the field side walls where it could interfere with the game.

 

BIRTHDAY PARTIES
Birthday parties are available for all Explorers home games. Packages for 10 or more people include food and entertainment. Parties are held in our Luxury Suites. Dates are subject to availability. For more information, visit the Birthday Parties page or email us at promotions@xsbaseball.com

 

BOX OFFICE (TICKET OFFICE)
The X’s Box Office is located at Mercy Field at Lewis & Clark Park, 3400 Line Drive, Sioux City, IA 51106

Box Office Game Day Hours: Sunday - Saturday: 9:00am – 8:30pm

Box Office Non-Game Day Hours: Monday – Friday: 9:00am – 5:00pm, Saturday – Sunday: Closed


CHANGING TABLES
Infant changing tables are located in the main restrooms on the concourse level.


CODE OF CONDUCT
The Sioux City Explorers Baseball Club is committed to providing its fans with an enjoyable, safe atmosphere. Our staff will proactively intervene in order to support a family-oriented environment where all guests can enjoy the baseball experience free from the following behaviors:

  • Foul or abusive language or gestures
  • Intoxication or other signs of impairment
  • Inappropriate attire
  • Displays of affection not appropriate in a public, family setting
  • Disruption of the game or an unauthorized individual on the playing field
  • Smoking inside Mercy Field at Lewis & Clark Park

If someone interferes with your enjoyment of a game, please contact a Courtesy Crew Member for assistance.


CONCESSIONS
The concession operations at Mercy Field at Lewis & Clark Park are run by Center Plate. There is a wide variety of food and beverage options at the stadium, located near the main gates on the main concourse and unto the Bullpen Party Deck.


DONATIONS AND CHARITABLE CONTRIBUTIONS
All donation requests should be made in writing and dropped off, mailed or faxed to the Sioux City Explorers at least three weeks prior to the date of the event. The nature of the request should be accompanied by sponsoring organization and purpose. We apologize in advance that all donation requests cannot be accommodated.


ELEVATOR
The elevator at Mercy Field at Lewis & Clark Park is located near the concessions at the 3rd Base Entry Gate. Access to the main seating bowl and luxury suites is available via the elevator.


EMPLOYMENT OPPORTUNITIES
Part-time and game day positions are available at Mercy Field at Lewis & Clark Park. Most shifts are during evenings and weekends. Stop down to the X’s Front Office located at Mercy Field at Lewis & Clark Park to fill out an application starting April 1st.


FAN INTERFERENCE
Interference with a ball in play and trespassing onto the playing field are strictly prohibited by Sioux City Explorers Baseball Club policy. Fans that violate this policy are subject to ejection and/or arrest and prosecution. Please not that these policies are designed for the safety of all our fans.


FAN MAIL
Letters to Explorers players and personnel should be addressed to that individual and sent to the Sioux City Explorers address of 3400 Line Drive, Sioux City, IA 51106


FAN SERVICES
Eager to serve our fans needs, the Fan Service Representative is available to answer questions and make sure fans are having a great time at the ballpark. The Fan Service Booth is located on the main concourse directly behind the main concession stand. Courtesy Crew members are also available to service our fans and located throughout the seating bowl.


FIRST AID
Please contact a member of the X’s Courtesy Crew or personnel if you are in need of assistance.


GAME TIMES (STANDARD)

Monday – Saturday: 7:05pm

Sunday: 2:00pm

Gates open one hour prior to all game times. Game times are subject to change.


GATE POLICY
The City of Sioux City, along with the Sioux City Explorers, prohibits food or beverage, bottles, cans or containers of any kind brought into Mercy Field at Lewis & Clark Park. Infant formula and bottles is the only exception. Fans may exit Mercy Field at Lewis & Clark Park at any time. Fans are advised to keep their tickets in the event they need to leave the ballpark and return.


GROUP RATES AND PICNICS
The Explorers offer special group rates starting for parties of 20 or more for all home games. Picnic packages are also available for the 2017 season for parties of 20 or more. For more information on all these packages, please call the Explorers front office at (712) 277-WINS (9467) or email us at promotions@xsbaseball.com


HANDICAPPED SEATING/WHEELCHAIR ACCESS
Handicapped and wheelchair seating are available in the Box Seats and BBQ Deck, as well as permanent companion seating.  Prices are the same as the sections they are located in.


LOST & FOUND
Please report any found items to an Explorers employee, Courtesy Crew member, or bring them to Fan Services located on the main concourse level.


NATIONAL ANTHEM SINGERS
If you are interested in singing the Star Spangled Banner or O’ Canada at the home Explorers games, please call (712) 277-9467) or email us at promotions@xsbaseball.com


PARKING
Parking is available around Mercy Field at Lewis & Clark Park. There is a $2.00 parking fee per car. Parking is at your own risk. The Sioux City Explorers, City of Sioux City and American Association are not liable to any damage incurred due to foul balls or home runs that may travel into the parking areas. Parking Lot Attendants are available to help with any questions you may have.


PROGRAMS
Sioux City Explorers souvenir programs are available for purchase during the game at the Fan Services booth, X’s Team Shop and Program Stand on the main concourse.

SAFETY
Batted and thrown baseballs are extremely dangerous and may, at any time, enter the seating area. Please keep alert at all times, as the Explorers, City of Sioux City and American Association are not liable for any accidents that occur incidental to the game of baseball.


SCHEDULES
Pocket Schedules are available throughout Mercy Field at Lewis & Clark Park. You can also find them throughout the Siouxland area at various locations.


SMOKING POLICY
In accordance with the State of Iowa, smoking is not permitted inside the gates at Mercy Field at Lewis & Clark Park. This includes the Luxury Suites and Bullpen Party Deck. Smoking is permitted outside  the main gates of Mercy Field at Lewis & Clark Park, near the parking lot.


SUGGESTION BOX
A suggestion box is available at the Fan Services Booth. We invite any feedback, positive or negative, in helping us constantly improve service to our fans.

TEAM SHOP
A complete line of official X's merchandise is available at the X's Team Shop located inside Mercy Field at Lewis & Clark Park. Souvenirs may be purchased with cash, check, Mastercard, Visa or Discover. All mail orders will be subject to shipping and handling charges. The X's Team Shop is open during each home game, along with normal office hours, Monday - Friday.


TOURS
Tours of Mercy Field at Lewis & Clark Park are available for groups with an advanced reservation (subject to the ballparks event schedule). Arrange your ballpark tour by calling the Explorers front office at (712) 277-WINS.

X'S TICKET POLICY

  • There are three seating options for fans: Box Seats, Reserved Seats and General Admission.
  • Individual ticket prices are as follows: Box Seats: $12.00 in advance, $13.00 on the day of game, Reserved Seats: $10.00 in advance, $11.00 on the day of game, General Admission: $5.00 in advance, $6.00 on the day of game. Seniors (62 and up), Kids (12 and under) and Military receive $1.00 discount on Reserved seating only.
  • Every person who needs a seats, needs a ticket.
  • The Explorers accept cash, check, Mastercard, Visa or Discover.
  • Ticket reservations may be made in advance over the phone with a Mastercard, Visa or Discover and may be picked up at Mercy Field at Lewis & Clark Park Will Call window upon arrival at the game. Call (712) 277-9467 for ticket reservations during normal business hours.
  • Tickets can be purchased online 24 hours a day through our website, additional fee may apply.
  • Once tickets are received by a party, it is the sole responsibility of that party to ensure the security of their tickets.
  • All ticket orders are final regardless of if they are ordered over the phone, purchased at the X's Box Office or over the internet.